The second-hand marketplace Members Voice Frustration Over Sizing Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The popular resale platform has altered its size classifications for women's and children's garments but did not contact all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification than originally posted because of the remapping.

The company said the revised method more closely matches similar services.

The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.

Size Classification Updates

Previously, the sizing featured one number and one letter, for instance S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.

Member Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Manual Updates

A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.

Teresa Farley
Teresa Farley

Felix is a sports analyst with over a decade of experience in betting markets, specializing in statistical modeling and risk assessment.